Client Service Officer Jobs Komani

Overview:

The Department of Employment and Labour is inviting applications for two Client Service Officer: Public Employment Services positions based at the Komani Labour Centre in the Eastern Cape. This role plays a critical part in assisting job-seekers with access to employment opportunities, learning programmes, and counselling services. By supporting the registration of both job-seekers and employers on the Employment Services of South Africa (ESSA) system, Client Service Officers are essential in bridging the gap between work-seekers and potential employers.

This opportunity is well-suited for individuals who are passionate about public service delivery, possess strong communication skills, and are eager to contribute to reducing unemployment while upholding Batho Pele principles. With a competitive salary of R269,499 per annum, successful candidates will join a dedicated team committed to promoting labour market efficiency in the Eastern Cape.

Minimum Requirements:

• Grade 12 / National Senior Certificate.

• A valid driver’s licence will serve as an added advantage.

• Knowledge of:

  • Departmental Policies, Procedures, and Guidelines.

  • Labour Legislation and Regulations.

  • Employment Services Act.

  • Public Service Act and Regulations.

  • Batho Pele Principles.

Key Competencies and Skills:

• Strong computer literacy.

• Effective verbal and written communication.

• Interpersonal and problem-solving abilities.

• Listening and telephone etiquette.

• Strong interviewing skills.

• Ability to interpret legislation.

Responsibilities:

• Register work-seekers on the ESSA system.

• Capture available work and learning opportunities on ESSA.

• Refer candidates for Employment Counselling services.

• Provide administrative support for placements in jobs and learning programmes.

• Perform general administrative duties as required.

• Participate actively in advocacy sessions promoting employment opportunities.

Enquiries:

Mr U. Thambo
Tel: (045) 807 5400

Important Notes:

Applicants must submit the new Z83 application form along with a comprehensive CV in PDF format as one combined attachment. No JPEG or picture-based applications will be accepted. Ensure that the job title and reference number (HR4/4/1/200) are correctly quoted in the subject line of your email.

Only shortlisted candidates will be required to submit certified copies of their qualifications and related documents during the interview stage. Failure to complete the Z83 form properly, initial, and sign it will result in disqualification.

How to Apply:

Applications may be submitted in any of the following ways:

• Post: Deputy Director: Labour Centre Operations, Private Bag X323, Queenstown, 5320

• Hand Delivery: No. 10 Ronison Road, Queenstown

• Email: [email protected]

Closing Date: 10 October 2025 (16:00 for walk-ins, 00:00 for online submissions)

Professional Summary for CV (Example):

A highly motivated and detail-oriented professional with strong expertise in employment services, administrative support, and client engagement. Experienced in registering job-seekers, managing employment databases, and ensuring accurate record-keeping, I bring a proven ability to connect individuals with relevant job and training opportunities. With excellent communication skills and a deep understanding of labour legislation, I am committed to helping communities access sustainable employment pathways while ensuring compliance with departmental policies and procedures.

Dedicated to promoting public service excellence, I possess strong problem-solving abilities, interpersonal skills, and the ability to interpret and apply legislation effectively. I thrive in environments that require both independent initiative and teamwork. My goal is to support the Department of Employment and Labour in reducing unemployment, improving service delivery, and enhancing the efficiency of public employment programmes while upholding Batho Pele principles.

• ATS CV Tips:

1. Use clear section headings such as Education, Skills, Work Experience, and Certifications.

2. Include keywords from the job post (e.g., “Employment Services Act,” “administrative support,” “ESSA system”).

3. Quantify achievements where possible (e.g., “Registered over 200 work-seekers monthly on ESSA”).

4. Keep formatting simple and text-based—avoid graphics, tables, and images.

5. Tailor your professional summary to highlight public service and administrative experience.

6. Submit your CV in Word or PDF format to ensure ATS compatibility.