Overview
@home Living Space, one of South Africa’s leading premium homeware and lifestyle retail brands under The Foschini Group (TFG), is seeking an enthusiastic and customer-focused Sales Associate (120hr) to join their dynamic Centurion team. This position is ideal for individuals who take pride in offering exceptional customer experiences, have a flair for décor and fashion trends, and thrive in a vibrant retail environment.
The successful candidate will act as a brand ambassador, providing personalized service while ensuring that each customer enjoys an outstanding shopping experience. As part of TFG’s prestigious retail network, this role offers exposure to a world-class retail culture, access to ongoing training and development opportunities, and the chance to be part of a brand synonymous with style, elegance, and innovation in home living.
Minimum Requirements
- Matric / Grade 12 qualification (essential)
- Must be a South African citizen
- Reliable transport and availability to work flexible retail hours
- Prior retail or customer service experience (advantageous)
- Excellent communication and interpersonal skills
- Demonstrated ability to work under pressure and meet sales targets
- Strong work ethic with a proactive approach to achieving results
- Passion for retail, design, and fashion
Key Competencies and Skills
- Customer-focused and sales-driven mindset
- Strong problem-solving and conflict resolution skills
- Excellent verbal communication and negotiation abilities
- Ability to multi-task and prioritize effectively in a fast-paced environment
- Confidence in engaging customers and driving loyalty
- Keen attention to detail and product presentation
- Self-motivated, energetic, and able to work independently or as part of a team
Responsibilities
- Represent the @home Living Space brand with professionalism and enthusiasm
- Deliver world-class customer service and exceed customer expectations
- Actively pursue new sales opportunities and convert leads into sales
- Track sales performance and contribute to achieving store targets
- Ensure timely restocking and maintain visual merchandising standards
- Stay informed on the latest home décor, furniture, and lifestyle trends
- Handle customer inquiries and complaints efficiently and courteously
- Support the store team in maintaining operational excellence
Important Notes
Preference will be given to candidates from designated groups as defined by the Employment Equity Act. Only shortlisted applicants will be contacted. If you do not receive a response within four weeks, please consider your application unsuccessful.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Centurion @home Sales Associate Job position at (TFG) – @home Living Space Division or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Centurion @home Sales Associate Job_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A highly motivated and results-oriented retail professional with a strong background in customer service and sales within high-end retail environments. Recognized for delivering personalized shopping experiences, maintaining exceptional product knowledge, and fostering long-term customer relationships. Demonstrates the ability to identify sales opportunities, exceed targets, and contribute to a brand’s overall success. Passionate about home décor, interior trends, and creating spaces that inspire customers.
With a proven track record in achieving sales goals and enhancing customer satisfaction, this individual thrives in dynamic, fast-paced settings that demand creativity, organization, and teamwork. Adept at balancing operational efficiency with exceptional service delivery, they bring energy, initiative, and a customer-first mindset to every interaction. Their goal is to contribute to @home Living Space’s commitment to excellence and to grow within one of South Africa’s leading retail groups.
How to Apply:
Interested candidates should submit their applications through the TFG Careers Portal before the closing date. Ensure your CV highlights your customer service skills, sales experience, and passion for home décor.
