Overview
Clicks Group, one of South Africa’s most recognized and trusted retail brands, continues to lead the market through exceptional service, a wide range of health and beauty products, and a dedication to customer satisfaction. As a pioneer in the FMCG and health retail sector, Clicks focuses on making every shopping experience easy, enjoyable, and rewarding for millions of customers across the country.
The company is currently seeking two highly motivated Shop Assistants / Cashiers to join its energetic team at Clicks Eastrand Mall in Boksburg. This position offers a chance to work within a dynamic, customer-focused environment where professionalism, teamwork, and attention to detail are key. The successful candidates will play an integral role in supporting daily store operations — including assisting customers, managing transactions, maintaining merchandising standards, and ensuring the store reflects the Clicks brand’s reputation for excellence.
At Clicks, employees are encouraged to grow both personally and professionally. As part of the organization’s vision to be the customer’s first choice health and beauty retailer, team members benefit from world-class training programs, mentorship, and continuous opportunities for career advancement. Joining Clicks means becoming part of a people-first culture built on care, trust, and integrity — one that values every employee’s contribution to delivering a world-class retail experience.
This role is ideal for enthusiastic individuals who are passionate about retail, customer engagement, and operational excellence, and who thrive in fast-paced environments that demand both precision and friendliness. Whether you are starting your career or looking to advance in the FMCG industry, this position provides an excellent stepping stone within one of South Africa’s most reputable companies.
Minimum Requirements
- Education: Grade 12 (Matric) essential.
- Desirable Subjects: Minimum 50% in both Mathematics and English.
- Experience: Previous experience in a retail or FMCG environment is advantageous but not required.
- Skills: Strong numerical accuracy, attention to detail, and customer communication skills.
- Other Requirements: Must be available to work shifts, weekends, and public holidays in line with retail operating hours.
Key Competencies and Skills
- Excellent communication and interpersonal skills.
- Proficiency in basic math and computer literacy.
- A customer-first mindset with a friendly, professional demeanor.
- Ability to follow instructions, maintain attention to detail, and complete tasks efficiently.
- Strong organizational and problem-solving abilities.
- Capability to handle pressure while maintaining composure and accuracy.
- Willingness to promote loyalty programs and product offers to customers.
Responsibilities
- Provide outstanding customer service at all times, ensuring every shopper has a positive in-store experience.
- Accurately scan and process merchandise, ensuring correct pricing and payment collection at the point of sale.
- Handle cash, card, and loyalty transactions securely and in compliance with company procedures.
- Promote the Clicks ClubCard program, assist with sign-ups, and encourage participation in ongoing promotions.
- Keep updated on product ranges, prices, and in-store events to provide accurate information to customers.
- Maintain merchandising standards, ensuring products are neatly displayed, priced, and fully stocked.
- Uphold health, safety, and hygiene standards, keeping aisles and counters organized and customer-friendly.
- Contribute to teamwork and assist in general housekeeping duties to ensure smooth daily operations.
- Represent the Clicks brand with professionalism, enthusiasm, and integrity.
Important Notes
Contract Type: Permanent (Full-Time) Employment Equity (EE) Position: Yes Application Closing Date: 9 November 2025 Only shortlisted candidates will be contacted. Applicants must be willing to work flexible hours, weekends, and public holidays as required.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Clicks Shop Assistant Cashier Jobs position at Clicks Group (FMCG, Retail, and Supply Chain Industry) or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. âś… CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. đź“· Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- âś… Use job-relevant keywords
- âś… Keep formatting simple and consistent
- âś… Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. đź’ľ File Naming & Saving Tips
- Name format: YourName_Clicks Shop Assistant Cashier Jobs_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A highly dedicated and service-driven retail professional with strong expertise in customer assistance, merchandising, and point-of-sale operations. I bring a proven ability to engage with customers in a positive and approachable manner, ensuring their needs are met efficiently and courteously. My experience in retail environments has equipped me with the skills to handle cash transactions accurately, manage inventory displays according to visual merchandising standards, and contribute to smooth daily operations. With a passion for service excellence and a keen eye for detail, I am committed to maintaining the quality and reputation of leading retail brands like Clicks.
I pride myself on my ability to work effectively within diverse teams and handle fast-paced environments with professionalism and composure. My goal is to continuously contribute to customer satisfaction while supporting company objectives in sales growth, operational efficiency, and brand loyalty. I am adaptable, reliable, and driven to learn new skills that align with the evolving needs of the retail and FMCG sectors. Through dedication, teamwork, and a commitment to excellence, I strive to uphold Clicks’ core values — care, integrity, and customer focus — in every interaction.
🖱️ How to Apply:
Interested applicants are invited to submit their applications online via the Clicks Careers Portal using reference number click_022467. Ensure that your updated CV includes the professional summary above for better alignment with Clicks’ hiring expectations. Applicants are encouraged to highlight previous retail experience and strong customer service achievements.
