Overview
Clicks Group, South Africa’s leading health, beauty, and wellness retailer, is inviting applications for a Shop Assistant / Cashier (Festive Season – Magwa Crescent) position. This exciting fixed-term opportunity is ideal for individuals who are passionate about retail, customer service, and building meaningful interactions with shoppers during one of the busiest times of the year.
At Clicks, service excellence forms the foundation of everything they do. The selected candidate will assist in day-to-day store operations, handle point-of-sale activities efficiently, and ensure that customers enjoy a positive shopping experience every time they visit. This position requires someone who thrives in a fast-paced environment, demonstrates exceptional accuracy at the till, and upholds the company’s commitment to “helping customers feel good and pay less.”
The successful applicant will not only contribute to the store’s smooth functioning but also play a vital role in maintaining high merchandising standards, promoting the Clicks ClubCard loyalty programme, and ensuring compliance with safety and cash-handling policies. This role offers valuable exposure to FMCG retail operations, teamwork, and customer engagement — making it an ideal steppingstone for candidates eager to grow within South Africa’s retail industry.
By joining Clicks Magwa Crescent, candidates will gain practical retail experience, develop strong communication and problem-solving abilities, and enhance their product knowledge across a broad range of categories including health, beauty, and household essentials. For those with the right attitude, energy, and work ethic, this opportunity may serve as the gateway to long-term employment within one of the country’s most trusted retail brands.
Minimum Requirements
- Grade 12 (Matric) essential.
- 50% or higher in Mathematics and English at Grade 12 (advantageous).
- Previous retail, FMCG, or customer-facing experience desirable.
- Computer literacy and basic numeracy skills required.
- Availability to work flexible retail hours, weekends, and public holidays.
Key Competencies and Skills
- Excellent customer service and communication skills.
- Strong attention to detail and accuracy at the till point.
- Sound planning and organizational ability.
- Ability to handle pressure during peak trading periods.
- Knowledge of merchandising, promotions, and stock control procedures.
- Friendly, professional, and approachable manner.
Responsibilities
- Execute all point-of-sale operations accurately and efficiently.
- Scan and process merchandise transactions while ensuring the safe handling of cash.
- Promote and enroll new customers into the Clicks ClubCard loyalty programme.
- Inform customers about ongoing promotions and special offers.
- Deliver exceptional service through courteous interaction and product knowledge.
- Maintain store cleanliness, product displays, and visual standards.
- Support merchandising efforts and assist in replenishment when required.
- Ensure compliance with all store operating procedures and health & safety guidelines.
Important Notes
This position is a fixed-term festive season role offering hands-on experience within a leading South African retail brand. While preference may be given to candidates from designated groups in line with Clicks’ employment equity policy, all suitably qualified individuals are encouraged to apply.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Clicks Shop Assistant Festive Opportunity position at Clicks Group Careers or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Clicks Shop Assistant Festive Opportunity_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A highly motivated and customer-focused retail professional with hands-on experience in point-of-sale operations, merchandising, and customer engagement. Adept at maintaining accuracy under pressure while ensuring a seamless and pleasant shopping experience for every customer. Skilled in processing transactions, managing stock, and promoting loyalty programmes to drive sales performance and brand loyalty. Demonstrates strong interpersonal and communication skills, with a natural ability to connect with diverse customers and foster repeat business.
Possesses a solid foundation in retail operations, cash handling, and promotional awareness within a fast-paced FMCG environment. Known for reliability, attention to detail, and a positive attitude toward teamwork and continuous improvement. Committed to upholding company values, supporting brand reputation, and contributing to a culture of customer satisfaction and operational excellence.
How to Apply:
Interested candidates can submit their applications online through the Clicks Careers Portal before 12 October 2025. Only shortlisted candidates will be contacted. Applicants who do not receive feedback within two weeks after the closing date should consider their application unsuccessful.
