Overview
@home Livingspace, one of South Africa’s premier homeware and lifestyle brands under The Foschini Group (TFG), is seeking a Sales Associate (40hr) to join its vibrant team in Sandton. Known for redefining modern living through luxury, comfort, and functionality, @home Livingspace continues to inspire customers to create beautiful and meaningful spaces. This role presents an exciting opportunity for passionate individuals who thrive on offering world-class customer experiences and have a flair for design, décor, and lifestyle retail.
As a Sales Associate, you’ll play a vital role in transforming customer interactions into lasting relationships. You will represent the @home brand with pride, ensuring each shopper receives personalized attention and service excellence. The role goes beyond traditional sales — it’s about connecting with customers, understanding their needs, and helping them create homes that tell their stories. Candidates with a keen eye for style, strong communication skills, and a natural passion for décor will find this position deeply rewarding.
@home Livingspace provides an inspiring work environment where innovation, teamwork, and creativity flourish. As part of the broader TFG family, employees have access to exceptional training, development opportunities, and a pathway to long-term career growth across more than 34 leading retail brands. This role is perfect for an individual who values design, thrives under pressure, and is eager to contribute to a brand that defines excellence in modern home living.
Minimum Requirements
- Grade 12 / Matric certificate
- Previous retail sales experience (preferably in homeware or lifestyle stores)
- Experience in the hospitality or décor industry is advantageous
- Excellent verbal and written communication skills
- Proven ability to deliver top-tier service and manage customer challenges
- Strong interpersonal and organizational skills
- High level of initiative and teamwork
- Flexibility to work weekends, holidays, and retail trading hours
Key Competencies and Skills
- Strong customer service and relationship management
- Sales excellence and product knowledge
- Communication and listening skills
- Attention to detail and visual merchandising awareness
- Ability to multitask and work under pressure
- Decision-making and problem-solving abilities
- Innovation and adaptability
- Team collaboration and accountability
Responsibilities
- Act as a brand ambassador by providing a welcoming, professional, and engaging customer experience
- Identify customer needs and offer product recommendations that align with their preferences and lifestyles
- Maintain store standards through effective stock replenishment and visual merchandising
- Consistently meet or exceed sales targets and individual performance goals
- Stay informed on the latest home and décor trends to better assist customers
- Manage customer inquiries, complaints, and transactions efficiently
- Support team members in maintaining operational excellence and store presentation
- Uphold @home’s values by promoting teamwork, integrity, and service excellence
- Ensure compliance with store procedures, health, and safety standards
Important Notes
TFG is a proud equal opportunity employer. Preference will be given, but not limited to, candidates from designated groups as defined by the Employment Equity Act. The company values inclusivity, diversity, and the growth of its people. Successful candidates will join an environment that supports personal development, innovation, and collaboration. Applicants must be willing to work flexible retail hours and possess a passion for delivering exceptional customer service.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the @home Livingspace Sandton Sales Associate position at @home Livingspace – The Foschini Group (TFG) or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_@home Livingspace Sandton Sales Associate_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A dynamic and customer-focused retail professional with proven experience in homeware and lifestyle sales, specializing in creating exceptional in-store experiences. Known for blending creativity with service excellence, this candidate brings strong interpersonal skills, product knowledge, and an eye for detail to every customer interaction. Their ability to anticipate customer needs and provide tailored décor solutions ensures consistent satisfaction and loyalty. With a background in retail and a passion for transforming living spaces, they consistently exceed sales targets while maintaining the highest merchandising and visual standards.
Driven by a deep appreciation for quality and innovation, this professional embodies the @home Livingspace philosophy of inspiring homes that comfort and delight. They excel in fast-paced environments, managing stock, supporting promotions, and engaging with customers in a warm, professional manner. With strong communication skills, flexibility, and dedication, they aim to contribute meaningfully to the @home brand by enhancing customer satisfaction and driving sustainable sales growth.
How to Apply
Interested candidates should submit their comprehensive CV and a short cover letter via the TFG Careers Portal before 14 October 2025. Only shortlisted candidates will be contacted for interviews.
