Overview
A leading global jewellery retailer is seeking a dynamic and passionate Sales Associate to join its prestigious Sandton City store. This opportunity offers a chance to represent a world-renowned brand celebrated for its timeless craftsmanship, innovation, and elegance. The successful candidate will play a crucial role in creating memorable shopping experiences for clients, ensuring every customer leaves with both a beautiful piece of jewellery and an unforgettable impression of the brand.
The Sales Associate will be responsible for delivering superior service, achieving individual and store sales targets, and upholding the company’s reputation for luxury and excellence. This position requires not only an ability to sell but also the emotional intelligence to connect with clients on a personal level—helping them find pieces that reflect their individuality and style. Beyond sales, the role demands attention to detail in store presentation, stock management, and adherence to brand standards.
This is more than a retail position—it is an opportunity to be part of a brand that embodies sophistication, celebrates creativity, and offers career growth in the luxury industry. If you are service-oriented, confident in your communication, and thrive in an elegant, fast-paced environment, this role could be your next step toward building an exciting career in high-end retail.
Minimum Requirements
- Matric / Grade 12 qualification (essential)
- 1–2 years of retail experience, preferably in jewellery, fashion, or luxury goods
- Strong communication and interpersonal skills
- Confident, professional, and customer-focused demeanor
- Computer literate and able to use retail sales systems
- Availability to work retail hours, weekends, and holidays
Key Competencies and Skills
- Strong understanding of sales techniques and customer engagement
- Excellent verbal communication and listening skills
- Product knowledge and enthusiasm for luxury goods
- Ability to work well in a team environment
- Organizational and visual merchandising skills
- Attention to detail and commitment to quality presentation
- Time management and problem-solving ability
- Professional appearance and demeanor
Responsibilities
- Deliver world-class customer service by understanding and prioritizing customer needs
- Master the features and technical details of jewellery collections through continuous learning and brand training
- Achieve both individual and team sales goals through proactive engagement and effective product recommendations
- Manage transactions, handle returns, and address customer concerns with professionalism
- Maintain impeccable store standards by ensuring all displays, stockrooms, and back-office areas are organized and clean
- Assist with inventory control, receiving stock, and merchandising displays according to brand guidelines
- Support sustainability initiatives by minimizing waste and following environmental best practices
- Stay informed about daily sales priorities, promotions, and updates from management
- Participate in ongoing training and personal development initiatives to enhance product knowledge and service excellence
Important Notes
The position is based in Sandton City and requires flexibility to work weekends and extended retail hours. The company values integrity, teamwork, and inclusivity, offering an environment where personal growth and creativity are encouraged. Only shortlisted candidates will be contacted. Successful applicants will undergo interviews and assessments as part of the selection process.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Luxury Jewellery Sales Associate Job position at Pandora Group or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Luxury Jewellery Sales Associate Job_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A highly driven and customer-focused retail professional with a strong passion for luxury sales, relationship building, and service excellence. With experience in retail environments that demand precision, elegance, and brand representation, I have developed a proven ability to connect with customers, identify their needs, and guide them toward meaningful purchasing decisions that reflect their personal style. My commitment to providing memorable experiences and my understanding of the sales process contribute directly to achieving store objectives and elevating brand reputation.
I am a polished communicator with exceptional attention to detail, strong product knowledge, and a dedication to delivering service aligned with the values of excellence and respect. My approach combines professionalism, enthusiasm, and empathy—ensuring every customer encounter reflects the company’s ethos of beauty, trust, and sophistication. I thrive in environments where teamwork, creativity, and continuous learning are valued, and I am eager to contribute to the ongoing success of a global jewellery brand dedicated to creating emotional connections through exquisite craftsmanship.
How to Apply:
Interested candidates are invited to submit their applications via the official company careers portal before 14 October 2025. Ensure your CV highlights your retail experience, customer service excellence, and passion for luxury products.
