Overview
A rewarding career opportunity is available at Motus Corporation for the position of Administrator: Dealer Warranty based at the Isuzu dealership in Vereeniging. This role is ideal for individuals with a strong background in automotive administration, particularly in warranty claims processing and dealership operations.
The successful candidate will be responsible for managing the end-to-end warranty claims process, ensuring that all submissions are accurate, compliant, and processed within required timeframes. The role requires close collaboration with internal service departments, manufacturers (OEMs), and customers to ensure efficient resolution of warranty-related matters.
This position plays a critical role in maintaining customer satisfaction, ensuring quality control, and supporting dealership profitability through accurate costing and adherence to manufacturer guidelines. It is particularly suited for detail-oriented professionals who thrive in structured environments and are passionate about delivering high standards of service within the automotive industry.
Minimum Requirements
- Grade 12 / Matric or equivalent qualification
- Minimum of 2 years’ experience in automotive warranty administration or a related field
- Strong knowledge of automotive warranty processes and coverage types
- Proficiency in Microsoft Office and relevant systems
- Valid driver’s licence
- Advantageous:
- Post-secondary qualification in automotive technology or related field
Key Competencies and Skills
- Strong attention to detail and accuracy
- Excellent organisational and administrative skills
- Effective communication (verbal and written)
- Customer service orientation
- Ability to work independently and prioritise tasks
- Problem-solving and analytical thinking
- Knowledge of OEM warranty systems and processes
- Ability to work under pressure and meet deadlines
- Team collaboration and stakeholder management
Responsibilities
- The Dealer Warranty Administrator will be responsible for managing warranty and costing processes within the dealership. Key duties include:
- Processing warranty claims accurately in line with OEM and dealership policies
- Ensuring all required documentation is complete and submitted within deadlines
- Liaising with service department staff and OEM representatives to resolve warranty and costing issues
- Performing quality checks before loading claims onto systems
- Coordinating service campaigns by downloading and sharing relevant information with management
- Managing pre-repair authorisation processes
- Maintaining accurate records of warranty claims, repairs, and associated costs
- Communicating with customers to provide updates on warranty claims and address queries
- Returning defective parts to manufacturers where required
- Monitoring compliance with manufacturer guidelines and dealership procedures
- Assisting with training staff on warranty processes and best practices
- Supporting additional administrative tasks within the department
Important Notes
Motus Corporation is committed to maintaining high standards of operational excellence and customer satisfaction across its dealership network. This role requires a high level of accuracy, accountability, and the ability to manage multiple tasks within strict deadlines. Only shortlisted candidates will be contacted. Applicants who do not receive feedback after the closing date should consider their application unsuccessful. The position offers a market-related salary and the opportunity to grow within a reputable automotive organisation.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Motus Isuzu Warranty Administrator Vacancy position at Motus Corporation (Motus Isuzu Division) or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Motus Isuzu Warranty Administrator Vacancy_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
Detail-oriented and results-driven administrative professional with over two years of experience in automotive warranty administration and dealership operations. Demonstrates strong expertise in processing warranty claims, managing documentation, and ensuring compliance with OEM guidelines and internal procedures. Skilled in coordinating with service departments and manufacturers to resolve claims efficiently while maintaining high standards of accuracy and customer satisfaction.
Highly organised and proactive individual with excellent communication and problem-solving skills, capable of managing multiple priorities in fast-paced environments. Proven ability to maintain detailed records, monitor costing processes, and contribute to operational efficiency within automotive settings. Committed to delivering high-quality administrative support and continuously improving processes to enhance customer experience and business performance.
How to Apply
Interested candidates who meet the requirements are encouraged to apply before the closing date of 09 April 2026.
Applicants should submit:
- Updated CV detailing relevant experience and qualifications
- Supporting documents (certificates, licences, etc.)
- Cover letter (recommended)
Applications should be submitted via the official careers portal of Motus Corporation.
