Overview
GALXBOY, one of Africa’s leading streetwear and lifestyle brands, is seeking vibrant and enthusiastic Seasonal Sales Assistants to join its Mall of Africa team during the busiest trade period of the year. This role is designed for individuals who are passionate about fashion, customer service, and culture, and who thrive in high-energy retail environments.
The successful candidates will play a key role in ensuring customers enjoy a world-class shopping experience during the festive season. From assisting shoppers with the latest streetwear drops to maintaining store presentation standards, this is an opportunity to represent a brand that has become synonymous with African youth culture, style, and innovation. GALXBOY is not just a clothing retailer—it’s a lifestyle movement that merges fashion, music, and community.
Minimum Requirements
- Matric or equivalent qualification
- Strong communication and interpersonal skills
- Tech-savvy with basic retail systems knowledge
- Customer service or retail experience advantageous (but not essential)
- Flexible availability (weekends, holidays, extended shifts during festive season)
Key Competencies and Skills
- Excellent customer service delivery
- Strong product knowledge and passion for streetwear fashion
- Visual merchandising awareness and attention to detail
- Confidence in engaging with diverse customers
- Ability to work under pressure during peak trade
- Energy, adaptability, and team collaboration
Responsibilities
- Deliver an outstanding customer experience by assisting with purchases and style recommendations
- Represent the GALXBOY brand culture through knowledge, energy, and professionalism
- Maintain store appearance, displays, and merchandising standards
- Keep up to date with the latest fashion trends, fabrics, and product drops
- Efficiently process sales, exchanges, and returns
- Manage queues and high traffic during festive rush periods
- Support team members in creating a positive, inclusive, and high-energy shopping environment
Important Notes
This is a fixed-term contract running from 1 November 2025 to 31 January 2026. Commission and performance-based incentives are included. Reliability, punctuality, and adaptability to extended trading hours are essential.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Seasonal Sales Assistant – GALXBOY Mall of Africa position at GALXBOY (Retail & Lifestyle Brand) or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Seasonal Sales Assistant – GALXBOY Mall of Africa_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
I am an energetic and customer-focused professional with a strong passion for fashion and retail. With proven experience in customer service and the ability to thrive in fast-paced environments, I excel at assisting customers, managing transactions, and maintaining store presentation standards. My strong interpersonal communication skills allow me to connect with people easily, ensuring they enjoy a memorable shopping experience.
I bring adaptability, reliability, and a deep interest in streetwear culture. I am confident in handling festive season trade pressures, from managing queues to providing styling advice to diverse customers. With a positive attitude and a strong work ethic, I aim to contribute to GALXBOY’s reputation as a leading African streetwear brand while developing my retail career in customer service and sales.
