Overview
AVI Limited, through its premium retail division Spitz Group, is currently recruiting a Flexi Store Assistant for its store located at Mall of Africa in Midrand, Gauteng. This part-time retail opportunity is ideal for individuals who have a passion for luxury fashion, customer engagement, and high-end retail environments.
Spitz is widely recognised for delivering premium footwear, fashion accessories, and luxury retail experiences across South Africa. The brand is home to internationally recognised fashion labels such as Lacoste and Kurt Geiger, as well as exclusive products like Carvela and Verve fragrances. With a long-standing reputation for style, sophistication, and exceptional customer service, Spitz stores focus on creating a shopping experience that reflects elegance, professionalism, and product expertise.
The Flexi Store Assistant plays a vital role in supporting store operations while delivering world-class customer service. The successful candidate will assist customers in selecting products, manage stock organisation, support cash desk operations, and contribute to maintaining the store’s luxury presentation standards. This role requires individuals who are enthusiastic about fashion, detail-oriented, and capable of working in fast-paced retail environments during busy shopping periods.
For individuals looking to build a career in fashion retail, sales, or customer service, this position offers valuable experience in a premium retail environment where employees learn about luxury brand standards, sales techniques, and retail operations.
Minimum Requirements
- Grade 12 / Matric qualification (essential)
- 6 months to 1 year of retail experience
- Basic understanding of customer service in retail environments
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Passion for fashion, footwear, and luxury retail brands
Key Competencies and Skills
- Customer service excellence
- Retail sales support
- Cash handling and transaction accuracy
- Stock control and inventory organisation
- Communication and interpersonal skills
- Attention to detail
- Time management and multitasking ability
- Product knowledge and customer engagement
- Teamwork and collaboration
- Professional presentation and brand representation
Responsibilities
- Deliver a premium shopping experience by assisting customers with product selections.
- Provide personalised recommendations based on customer preferences.
- Maintain strong customer relationships through professional and friendly service.
- Support the store team in achieving sales targets.
- Operate the cash desk efficiently and accurately.
- Process payments and transactions while ensuring zero discrepancies.
- Follow store cash control procedures and banking processes.
- Handle manual transactions where required.
- Assist with daily stock management procedures.
- Ensure that stock is properly organised in the storeroom.
- Support customer orders and ensure timely order fulfilment.
- Participate in weekly stock counts and inventory checks.
- Conduct shoe pairing activities to ensure correct product matching.
- Ensure the store maintains a high standard of presentation.
- Assist with product displays to enhance the customer shopping experience.
- Maintain cleanliness and organisation within retail areas.
- Work closely with other team members to maintain efficient store operations.
- Assist colleagues during busy trading periods.
- Contribute to maintaining a positive and professional workplace culture.
Important Notes
This is a flexible part-time position, and candidates must be available during weekends, holidays, and peak retail trading hours. Previous retail experience is beneficial, especially within fashion or luxury retail environments. Candidates should demonstrate a strong interest in fashion, footwear, and premium brands. Only shortlisted applicants may be contacted after the recruitment process.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Spitz Flexi Store Assistant Job position at AVI Limited – Division: Spitz Group or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Spitz Flexi Store Assistant Job_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A motivated and customer-focused retail assistant with experience supporting sales operations, assisting customers, and maintaining high standards of service within retail environments. Demonstrates strong interpersonal communication skills and the ability to build positive relationships with customers while assisting them in selecting products that meet their needs. Skilled in handling point-of-sale transactions, managing stock organisation, and supporting merchandising activities to ensure attractive product displays. Known for delivering professional customer service while maintaining the brand image and retail presentation standards required in modern fashion environments.
Highly organised and detail-oriented with the ability to manage multiple retail responsibilities including customer assistance, stock control, and cash handling. Possesses strong numerical skills and accuracy when processing transactions, ensuring compliance with store procedures and financial controls. A team-oriented individual who thrives in collaborative environments while maintaining flexibility to work during peak trading hours. Passionate about fashion retail and committed to delivering a premium shopping experience that enhances customer satisfaction and supports store sales performance.
ATS-Friendly CV Tips for Retail Sales Jobs
Many retailers use Applicant Tracking Systems (ATS) to screen job applications.
To improve your chances of getting shortlisted:
Use Retail Keywords
Include keywords such as:
-
Retail Sales Assistant
-
Customer Service
-
Fashion Retail
-
Cash Handling
-
Stock Control
Highlight Customer Interaction
Retail employers value candidates who can build relationships with customers and deliver personalised service.
Demonstrate Sales Support Experience
Mention your ability to assist with sales targets, promotions, and merchandising.
Keep Your CV Clear and Structured
Use simple headings such as:
-
Professional Summary
-
Work Experience
-
Skills
-
Education
How to Apply
Candidates interested in applying for the Flexi Store Assistant position should prepare the following documents:
-
Updated Curriculum Vitae (CV)
-
Certified copy of Matric certificate
-
Copy of identification document
Applications must be submitted through the official recruitment platform where the vacancy is listed before 12 March 2026.
Applicants should ensure that their CV clearly highlights retail experience, customer service skills, and sales support abilities to increase their chances of being shortlisted.
