Overview
Spitz, a distinguished name within the South African luxury retail landscape, is inviting applications for a Permanent Store Assistant position at its Menlyn store in Pretoria. Operating under AVI Limited, The Spitz Group is renowned for representing internationally acclaimed footwear, fashion, and accessory brands, including Carvela, Lacoste, Gianni Chiarini, Nina Roche, Tosoni, and Verve by Kurt Geiger. The brand has built a strong legacy rooted in craftsmanship, premium quality, and refined customer experiences.
This opportunity is ideal for individuals who are passionate about high-end retail, personal styling, and delivering exceptional customer service in a fast-paced yet elegant environment. The Permanent Store Assistant plays a critical role in shaping the customer journey, ensuring that every interaction reflects the sophistication and standards associated with the Spitz brand. From maintaining impeccable store presentation to supporting sales performance and operational accuracy, the role offers exposure to luxury retail operations while providing room for growth and skill development.
Candidates who thrive in customer-facing roles, have a keen eye for detail, and enjoy working with premium products will find this position both rewarding and career-enhancing.
Minimum Requirements
- Matric / Grade 12 qualification (essential)
- 6 months to 1 year of retail experience (fashion or luxury retail advantageous)
- Willingness to work retail hours, including weekends and public holidays
- Strong interest in premium fashion, footwear, and customer engagement
Key Competencies and Skills
- Excellent customer service and interpersonal communication
- Strong numerical skills and transactional accuracy
- Attention to detail and brand presentation awareness
- Time management and ability to meet deadlines
- Team collaboration and adaptability in a retail environment
- Confidence in engaging customers and offering styling advice
Responsibilities
- Deliver a premium, personalised shopping experience aligned with Spitz brand standards
- Perform cash desk duties accurately, ensuring zero variances
- Manage daily cash control, banking, and manual transactions
- Execute daily stock procedures and maintain organised storerooms
- Process customer orders efficiently and professionally
- Conduct weekly stock counts and shoe pairing exercises
- Maintain high standards of store housekeeping and visual presentation
- Build lasting customer relationships through exceptional service
Important Notes
This is a permanent position based in Menlyn, Pretoria Only shortlisted candidates will be contacted Retail experience in luxury or fashion brands is advantageous
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Spitz Permanent Store Assistant Pretoria position at AVI Limited – The Spitz Group or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Spitz Permanent Store Assistant Pretoria_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A customer-focused retail professional with hands-on experience in fashion and footwear sales, specialising in delivering premium customer service within high-end retail environments. Demonstrates strong product knowledge, attention to detail, and the ability to build meaningful customer relationships that drive repeat business and brand loyalty. Adept at understanding customer needs and translating them into tailored product recommendations that enhance the overall shopping experience.
Highly organised and detail-oriented, with proven capability in cash handling, stock management, and daily store operations. Thrives in fast-paced, style-driven environments while maintaining brand standards and operational accuracy. A collaborative team player with a strong work ethic, excellent communication skills, and a passion for luxury retail, committed to contributing positively to store performance and customer satisfaction.
How to Apply
Interested candidates are encouraged to submit a detailed CV highlighting relevant retail experience, customer service skills, and passion for premium brands through AVI Limited’s official recruitment channels before 11 February 2026.
