Overview
AVI Limited, through its premium retail division Spitz Group, is seeking a passionate and customer-oriented Permanent Store Assistant to join the team at its Carlton Centre store in Johannesburg. This position presents a great opportunity for individuals who enjoy working in the fashion industry and who are committed to delivering exceptional retail experiences.
The Spitz brand has built a strong reputation in South Africa for providing premium footwear, accessories, and luxury fashion products. The company represents internationally recognised brands such as Lacoste and Kurt Geiger while also offering exclusive product lines that reflect elegance, quality, and contemporary style. Spitz stores are designed to provide customers with a sophisticated shopping environment where professional service and attention to detail are essential.
As a Permanent Store Assistant, the successful candidate will play an important role in supporting store operations, maintaining premium store presentation, and assisting customers with product selection. The role involves a combination of customer service, retail sales support, stock management, and cash handling duties. Employees in this position must demonstrate strong interpersonal skills, attention to detail, and a passion for fashion retail.
This role is ideal for individuals looking to grow their careers in the retail and fashion industry. Working in a high-end retail environment provides valuable experience in luxury brand standards, customer relationship building, sales techniques, and inventory management.
Minimum Requirements
- Grade 12 / Matric qualification (essential)
- 6 months to 1 year of retail experience
- Experience in customer service or retail sales
- Passion for fashion, footwear, and luxury retail brands
- Strong communication and interpersonal skills
- Ability to work retail hours including weekends and holidays
Key Competencies and Skills
- Customer service excellence
- Retail sales support and product promotion
- Cash handling and point-of-sale operations
- Stock management and inventory control
- Communication and relationship building
- Attention to detail and organisation
- Time management and multitasking abilities
- Team collaboration and cooperation
- Professional presentation and brand representation
- Problem-solving and customer engagement
Responsibilities
- Provide a premium shopping experience to customers visiting the store.
- Assist customers in selecting footwear and fashion products that meet their preferences.
- Provide expert product knowledge and styling advice.
- Build strong relationships with customers through personalised service.
- Operate the cash desk efficiently and accurately.
- Process payments including cash, cards, and other approved methods.
- Ensure all transactions are recorded correctly with no discrepancies.
- Follow daily cash control procedures and banking processes.
- Assist with daily stock management procedures to maintain store operations.
- Organise stock in the storeroom to ensure easy accessibility and efficient inventory control.
- Support the management of customer orders and ensure timely order fulfilment.
- Participate in weekly stock counts and inventory checks.
- Conduct shoe pairing exercises to ensure accurate product displays and stock integrity.
- Report any stock discrepancies to management.
- Ensure the store environment remains clean, organised, and visually appealing.
- Assist with merchandising activities to showcase products effectively.
- Maintain high standards of store presentation consistent with luxury retail brands.
- Work closely with other team members to maintain smooth store operations.
- Support colleagues during busy retail periods.
- Contribute to maintaining a positive and collaborative workplace culture.
Important Notes
This is a permanent retail position based at the Carlton Centre store in Johannesburg. Candidates must be willing to work flexible retail hours including weekends, holidays, and peak trading periods. Previous retail experience is highly beneficial, especially within fashion or luxury retail environments. Only shortlisted candidates may be contacted following the recruitment process.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Spitz Store Assistant Job Carlton Centre position at AVI Limited – Division: Spitz Group or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Spitz Store Assistant Job Carlton Centre_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A professional and customer-focused retail store assistant with experience supporting sales operations, delivering high-quality customer service, and maintaining store presentation standards in fast-paced retail environments. Skilled in assisting customers with product selection, processing transactions accurately, and supporting store merchandising activities. Demonstrates strong interpersonal communication skills and the ability to build positive relationships with customers while providing product knowledge and styling advice. Known for maintaining professionalism and enthusiasm while contributing to a positive and welcoming retail environment.
Highly organised and detail-oriented with proven ability to manage multiple responsibilities including stock management, cash handling, and customer engagement. Experienced in maintaining accurate inventory records, assisting with stock counts, and ensuring retail displays remain attractive and well-organised. A dependable team player who thrives in collaborative environments and consistently supports store teams in achieving sales targets. Passionate about fashion retail and committed to delivering premium shopping experiences that reflect brand values and enhance customer satisfaction.
ATS-Friendly CV Tips for Retail Sales Jobs
Many retail organisations use Applicant Tracking Systems (ATS) to filter job applications before they reach recruiters.
Use Retail Keywords
Include relevant keywords such as:
-
Retail Sales Assistant
-
Customer Service
-
Fashion Retail
-
Cash Handling
-
Stock Management
Highlight Customer Engagement
Retail employers value candidates who can build relationships with customers and provide personalised service.
Emphasise Sales Support
Mention your ability to assist with achieving sales targets and promoting products.
Use Clear CV Structure
Ensure your CV includes sections such as:
-
Professional Summary
-
Work Experience
-
Skills
-
Education
How to Apply
Applicants interested in applying for the Permanent Store Assistant position should prepare the following documents:
-
Updated Curriculum Vitae (CV)
-
Certified copy of Matric certificate
-
Copy of South African ID
Applications must be submitted through the official recruitment platform where the vacancy is advertised before 12 March 2026.
Applicants should ensure that their CV clearly highlights retail sales experience, customer service skills, and product knowledge to improve their chances of being shortlisted.
