Overview
A dynamic opportunity is currently available at Ster-Kinekor Theatres Pty Ltd for a Multi Skilled Employee based in Fourways, Johannesburg. This role is designed for individuals who are passionate about customer service and interested in gaining experience within the entertainment and cinema industry.
The position offers exposure to multiple operational areas within the cinema, including box office sales, catering services, customer assistance, and food preparation. The successful candidate will be expected to rotate across different functions, ensuring smooth operations and delivering a high-quality cinematic experience for all guests.
This role is ideal for entry-level candidates who are adaptable, energetic, and willing to learn. It provides an opportunity to develop a wide range of transferable skills such as communication, teamwork, sales, and operational efficiency within a fast-paced and customer-focused environment.
Minimum Requirements
- Grade 12 / Matric
- 0 – 1 year of relevant work experience (entry-level candidates encouraged)
- Basic computer literacy (MS Office)
- Knowledge of VISTA/MYCC systems
- Previous experience in retail, hospitality, or customer service
Key Competencies and Skills
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Good organisational and administrative skills
- Ability to multitask and work across various roles
- Attention to detail and quality standards
- Problem-solving and analytical thinking
- Ability to work under pressure in a fast-paced environment
- Professional appearance and conduct
- Teamwork and collaboration
- Basic computer literacy
Responsibilities
- The Multi Skilled Employee will be required to perform a variety of duties across different cinema operations, including:
- Operating as a cashier at box office, catering, or collections points
- Assisting guests with ticketing, seating, and general enquiries
- Preparing food and beverages such as popcorn and slush according to quality standards
- Promoting and upselling cinema products and services
- Maintaining up-to-date knowledge of promotions, movies, and offerings
- Ensuring all displays, posters, and promotional materials are correctly presented
- Maintaining cleanliness and hygiene in kitchen and service areas
- Ensuring proper storage, packaging, and handling of food products
- Assisting with shift preparation and operational readiness
- Monitoring product quality and reporting any deviations
- Ensuring compliance with health and safety regulations
- Maintaining clean and organised storerooms
- Submitting required health and safety reports
- Upholding company standards for uniform and professional conduct
- Supporting team members and supervisors in daily operations
Important Notes
Ster-Kinekor Theatres Pty Ltd places a strong emphasis on delivering exceptional customer experiences and maintaining high operational standards. Applicants should note: Only shortlisted candidates will be contacted The role requires flexibility, including working evenings, weekends, and public holidays Employees are expected to maintain a professional appearance and represent the brand positively at all times This position offers a valuable entry point into the entertainment and hospitality industry, with opportunities to develop versatile skills.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Ster-Kinekor Multi Skilled Employee Vacancy position at Ster-Kinekor Theatres Pty Ltd Division: Cinemas or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Ster-Kinekor Multi Skilled Employee Vacancy_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
Energetic and customer-focused individual with a strong interest in the entertainment and hospitality industry. Demonstrates the ability to work across multiple operational areas, including customer service, sales, and food preparation. Skilled in delivering high-quality service, handling transactions, and maintaining operational standards in fast-paced environments. Eager to contribute to a positive customer experience while gaining hands-on industry experience.
Adaptable and reliable team player with strong communication, organisational, and problem-solving skills. Capable of multitasking, maintaining attention to detail, and working efficiently under pressure. Committed to upholding company standards, ensuring customer satisfaction, and continuously improving personal performance. Passionate about learning new skills and contributing to a dynamic and customer-driven workplace.
How to Apply
Interested candidates should submit the following:
- Updated CV
- Certified copy of Matric certificate
- Supporting documents (if applicable)
Applications must be submitted through the official careers portal of Ster-Kinekor Theatres Pty Ltd or via the platform where the vacancy is listed before the closing date of 19 April 2026.
