Overview
Ster-Kinekor Theatres Pty Ltd, South Africa’s leading name in cinematic entertainment, is seeking an energetic and versatile Multi Skilled Employee to join its Mall of Africa branch on a fixed-term contract. This exciting opportunity is ideal for motivated individuals who thrive in dynamic, customer-focused environments and want to gain hands-on experience in one of the country’s most recognizable entertainment brands.
The successful candidate will play a key role in delivering the Ster-Kinekor guest experience by performing multiple in-theatre and customer service duties. This includes working across different operational areas such as box office sales, food and beverage service, ushering, and product preparation, while upholding the brand’s gold-standard reputation.
Working at Ster-Kinekor offers more than just a job—it’s a chance to be part of South Africa’s cinematic legacy. With a culture centered on excellence, teamwork, and innovation, the company provides a platform for growth and skill development in retail operations, hospitality, and entertainment management.
Minimum Requirements
- Matric / Grade 12 (essential).
- 0 – 1 year of experience in a customer-facing or hospitality role.
- Basic computer literacy – MS Office Suite proficiency required.
- Knowledge of VISTA software will be advantageous.
- Must be willing to work shifts, weekends, and public holidays.
Key Competencies and Skills
- Excellent verbal and written communication skills.
- Strong interpersonal and teamwork abilities.
- Good organizational and administrative skills.
- Friendly, professional, and customer-oriented approach.
- Ability to work in a fast-paced, high-energy environment.
- Strong attention to presentation and hygiene standards.
- Analytical thinker with a proactive attitude.
- Must be neat, punctual, and reliable.
Responsibilities
- Provide excellent service as a Cashier, Cinema Assistant, Waiter, or Food & Beverage Attendant, depending on shift allocation.
- Maintain accurate knowledge of Ster-Kinekor products, promotional offers, and movie releases to effectively upsell and engage guests.
- Ensure that all marketing and display materials (movie posters, disclaimers, and promotional signage) are current, neat, and visible.
- Prepare and serve popcorn, slushes, and other refreshments according to quality standards and hygiene protocols.
- Maintain cleanliness of all customer areas, including the kitchen, counters, storerooms, and restrooms.
- Follow Health & Safety (H&S) procedures and submit all required reports on time.
- Uphold company uniform and grooming standards, ensuring professionalism at all times.
- Support the shift supervisor in operational duties, restocking, and assisting customers as required.
Important Notes
Ster-Kinekor Theatres is committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. Candidates must be willing to adhere to company policies regarding customer service excellence, hygiene, and professional conduct. Only shortlisted candidates will be contacted. If you have not received feedback within two weeks after the closing date, please consider your application unsuccessful.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Ster-Kinekor Multi Skilled Job Mall of Africa position at Ster-Kinekor Theatres Pty Ltd or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Ster-Kinekor Multi Skilled Job Mall of Africa_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
A highly motivated and customer-oriented Multi Skilled Employee with strong interpersonal skills and a passion for the entertainment industry. Experienced in delivering quality service in fast-paced environments such as cinemas, retail stores, and hospitality venues. Demonstrates a keen eye for detail, excellent communication, and the ability to manage multiple tasks under pressure. Adept at preparing food and beverage products, assisting customers at point-of-sale terminals, maintaining hygiene standards, and ensuring a memorable guest experience.
Brings a proactive attitude, strong sense of responsibility, and commitment to brand excellence. Thrives in team-driven settings where collaboration and efficiency are key. Equipped with basic technical knowledge, solid organizational abilities, and a natural flair for customer engagement. Eager to contribute to Ster-Kinekor’s ongoing success by providing guests with world-class service and supporting smooth daily cinema operations.
How to Apply:
Interested candidates can visit the official Ster-Kinekor Careers Portal and search for the listing “Multi Skilled Employee – Mall of Africa.” Applicants are encouraged to apply before 09 November 2025 by submitting a detailed CV outlining their experience, skills, and availability
