Overview
Fedics, a division of the renowned Tsebo Solutions Group, has announced an exciting permanent Cashier opportunity based in Johannesburg. This position is ideal for individuals who are passionate about delivering exceptional service, creating positive customer experiences, and contributing to the smooth daily functioning of a busy retail or food-service environment. As a frontline representative, the Cashier will play a crucial role in customer interaction, transaction accuracy, and the overall presentation of the store’s service offering. With Tsebo Solutions Group recognised as Africa’s leading integrated workplace management provider, this role offers candidates an opportunity to join a forward-thinking organisation with a strong reputation for excellence, professional development, and operational innovation.
Fedics is committed to developing people, enhancing workplace efficiency, and creating environments where customer satisfaction remains at the centre of operations. The Cashier role contributes significantly to these goals by managing payments, assisting with food and beverage service, ensuring hygiene compliance, and maintaining strong customer relationships. Ideal candidates are those who combine accuracy, communication skills, and an engaging personality with a commitment to high standards of service delivery. This role is not only about operating a till—it’s about creating a seamless experience that reflects Tsebo’s dedication to quality, efficiency, and warm, sincere customer engagement.
Minimum Requirements
- Matric / Grade 12 (Essential)
- At least some experience as a cashier or till operator
- Strong customer-service orientation
- Excellent communication skills
- Ability to handle cash and card payments accurately
- Attention to detail and reliability
- Willingness to maintain hygiene and safety standards
Key Competencies and Skills
- Strong customer service skills
- Accuracy and attention to detail
- Ability to follow cash-handling procedures
- Excellent communication and interpersonal skills
- Knowledge of till operations
- Ability to work efficiently and professionally
- Good hygiene awareness
- Problem-solving and accountability
Responsibilities
- Provide friendly, efficient, and professional customer service
- Handle cash, card, and electronic transactions accurately
- Maintain hygiene standards at all times
- Assist with stock-takes and stock control where required
- Ensure attractive presentation of meals, products, and displays
- Uphold loss-prevention principles and security guidelines
- Build strong, warm customer relationships
- Follow all cash-management policies and maintain accountability
- Support food and beverage service when required
- Ensure all items are processed quickly, correctly, and efficiently
Important Notes
This is a permanent role under Fedics (Tsebo Solutions Group). Only shortlisted candidates will be contacted. Tsebo is committed to employment equity and fair workplace practices.
🧾 ATS-Friendly CV Guide
In today’s digital job market, most companies use Applicant Tracking Systems (ATS) to screen CVs before human eyes ever see them. These systems are designed to scan documents for keywords, structure, and formatting that align with the job description. An ATS-friendly CV improves your chance of getting past automated filters and landing an interview. Whether you are applying for the Tsebo Cashier Job Opportunity position at Fedics – a division of Tsebo Solutions Group or another opportunity, your CV must speak both to machines and people. This guide walks you through proven strategies to optimize your CV from top to bottom, offering practical examples, formatting tips, and best practices to maximize your success.
1. ✅ CV Structure
- Header: Example — Thabo Khumalo | 0612 74 1234 | [email protected] | Randburg, South Africa.
- Professional Summary: Tailored to the role. E.g., “Motivated customer service agent with 3+ years’ experience in retail and a track record of increasing client satisfaction scores by 25%.”
- Key Skills: Include 6–10 bullet points. E.g., Point of Sale (POS) systems, Inventory control, Conflict resolution, Merchandising, SAP, Microsoft Excel.
- Work Experience: Reverse-chronological. Example:
- Retail Assistant | Bradlows | Jan 2022 – Present
- • Assisted 40+ daily customers with purchases and queries.
- • Maintained 98% shelf availability by overseeing stock rotation.
- Education: Highest level first. E.g., “Diploma in Business Management, UNISA, 2021.”
- Certifications: “Occupational Health and Safety, 2023 (SASSETA)”
- References: “Available upon request” unless stated otherwise in job ad.
2. 🖋️ Typography & Formatting
- Font Choice: Use clean fonts like Arial, Calibri, or Helvetica — ATS systems can misread decorative fonts.
- Font Size: Body text should be 10.5pt–12pt; Headings 14pt–16pt for readability and emphasis.
- Spacing & Margins: Use 1.15–1.5 line spacing. Keep margins at 0.75–1 inch. This ensures text isn’t cramped and is easy to scan.
- Avoid: Tables, columns, headers/footers, text boxes — most ATS software can't interpret them properly.
- File Format: Save your CV as a PDF or DOCX — PDF preserves formatting across devices, DOCX is often required by ATS platforms.
3. ✏️ Content Best Practices
- Mirror Job Language: If the ad says “inventory management,” use that term instead of synonyms like “stock control.”
- Quantify Achievements: Numbers give weight. E.g., “Managed R50,000 monthly inventory with < 2% loss.”
- Tailor for Each Job: Don't send the same CV to every employer. Highlight different skills depending on the job ad.
- Be Clear, Not Clever: Avoid vague buzzwords. Say what you did and how it helped your company.
- Proofread! ATS won't reject for spelling — but hiring managers will. Use tools like Grammarly or Hemingway.
4. 📷 Photo?
- Photos are discouraged unless required. ATS software can’t read them and they can add bias.
- If required (e.g., acting, modeling), choose a neutral background, natural lighting, and professional attire.
- Ensure file size is small if embedded. Avoid image-heavy CVs as they increase loading time.
5. 🔍 ATS Keyword Optimization Tips
Copy the exact job description and extract nouns and verbs that repeat. For example, for a Retail Assistant post: “customer service,” “cash handling,” “inventory,” “POS,” “stocktaking,” “sales target,” “merchandising,” and “teamwork.”
6. ✅ Dos and ❌ Don’ts of ATS CVs
- ✅ Use job-relevant keywords
- ✅ Keep formatting simple and consistent
- ✅ Quantify wherever possible
- ❌ Don’t include tables or graphics
- ❌ Don’t submit images or logos
- ❌ Don’t use colored or stylized fonts
7. 💾 File Naming & Saving Tips
- Name format: YourName_Tsebo Cashier Job Opportunity_CV.pdf
- Save as PDF unless job ad specifies otherwise
- Avoid spaces in filenames: Use underscores instead
- Check file size — keep it under 2MB
8. 🧠 More about ATS
Your CV is the first impression recruiters and ATS software get of you. To pass the ATS filter, you must optimize your CV with clean formatting, appropriate keyword use, and targeted content. Focus on clearly structuring each section: headline, summary, skills, work experience, education, and certifications. Customize the content for every role by mirroring the terminology and phrasing used in the job advert. Quantify achievements wherever possible. Format with simplicity — avoid graphics and stick to standard fonts. Proofreading is non-negotiable: even small typos can disqualify you. Save and name your file properly to avoid compatibility issues. Remember, your CV must be easily readable by both algorithms and humans. By applying the principles in this guide, you will greatly improve your chances of being shortlisted for interviews and finding the right role for your skills.
Professional Summary Example
This candidate is a dedicated and service-driven retail professional with a strong background in cashier operations, customer interaction, and front-of-house service delivery. They bring solid experience in handling cash, card, and digital payments with accuracy, speed, and adherence to company policies. Through exposure to retail and service environments, the applicant has developed excellent communication abilities, strong numerical skills, and a customer-first mindset. Their ability to multitask, maintain composure during peak periods, and uphold hygiene and safety standards ensures consistent performance at the highest level. With excellent interpersonal skills and a passion for delivering memorable shopping experiences, the applicant consistently promotes a welcoming environment that enhances customer satisfaction and supports daily store operations.
In addition to exceptional till-operation proficiency, the applicant demonstrates strong attention to detail, a disciplined work ethic, and a commitment to maintaining loss-prevention standards and stock accuracy. They are known for handling transactions transparently, following cash-management procedures rigorously, and building positive relationships with customers and colleagues. Their adaptability, integrity, and dedication to professional service make them highly suitable for cashier roles, especially within organisations that prioritise service excellence, operational efficiency, and brand representation. The applicant’s reliability, accountability, and strong customer-service orientation reflect their readiness to contribute positively to the Fedics team and the broader Tsebo Solutions Group.
⭐ HOW TO APPLY
Applicants should apply using the official Tsebo/Fedics careers portal under reference number TSE251125-5 before the closing date of 2 December 2025. Ensure your CV is updated, and your experience as a cashier or customer-facing representative is clearly outlined.
