Job Description

The Cashier position at Dis-Chem Cresta is responsible for supporting daily point-of-sale operations while providing customers with a seamless and professional shopping experience. The role involves accurately recording transactions, processing various payment methods, managing loyalty programme benefits, handling refunds and exchanges when authorised, and ensuring compliance with all company procedures.

The successful candidate will be expected to maintain high levels of customer satisfaction while adhering to strict cash-handling standards and fraud prevention measures. Responsibilities include processing purchases, managing till operations, safeguarding company assets, handling confidential financial information, and assisting customers with product and service-related queries.

The role requires excellent attention to detail, strong customer engagement skills, and the ability to perform effectively during busy trading periods while maintaining accuracy and professionalism.

Overview

Dis-Chem Pharmacies Limited, one of South Africa's leading retail pharmacy groups, is seeking an experienced and customer-focused Cashier to join its Cresta store in Randburg, Gauteng. This permanent opportunity is ideal for individuals who enjoy working with customers, handling financial transactions, and contributing to a positive shopping experience in a fast-paced retail environment.

The successful candidate will play a critical role at the point of sale by ensuring accurate processing of customer purchases, handling payments responsibly, and delivering exceptional customer service. As one of the final points of contact within the customer journey, the Cashier will help maintain Dis-Chem's reputation for professionalism, efficiency, and outstanding service standards. The position offers an excellent opportunity for candidates looking to build a long-term career within South Africa's thriving retail and pharmaceutical sector.

Working within a dynamic retail team, the successful applicant will be responsible for processing transactions, managing cash flow, handling loyalty programmes, resolving customer queries, supporting store promotions, and ensuring compliance with company policies and security procedures. Individuals who possess strong communication skills, numerical accuracy, and a passion for customer service are encouraged to apply.

Requirements

• Grade 12 / Matric certificate

• Minimum of 6 months cashier or till operation experience

• Computer literacy, including Microsoft Office

• Strong numerical and cash-handling skills

• Good command of the English language

• Basic customer service experience

• Willingness to work retail trading hours

• South African citizenship

• Clear criminal record

• Clear credit record

• Reliable transportation or residence close to the store

Responsibilities

• Process customer purchases accurately and efficiently

• Handle cash, card, voucher, coupon, and other approved payment methods

• Ensure compliance with Dis-Chem's customer service policies

• Build positive and professional relationships with customers

• Report customer complaints and compliments to supervisors

• Maintain required customer turnover rates

• Stay informed about current promotions and special offers

• Process loyalty cards and rewards programmes

• Manage cash flow and till balances responsibly

• Ensure all voids and price changes are approved by supervisors

• Handle authorised returns and exchanges

• Ensure outgoing items are properly scanned and paid for

• Maintain confidentiality regarding daily takings

• Monitor and report suspicious activities

• Assist customers with product and store-related queries

• Adhere to all company security and fraud prevention policies

• Follow Dis-Chem's 5-Star Communication Principles

• Maintain a safe environment for customers and staff

Qualifications

• Grade 12 / Matric

• Retail cashier experience

• Customer service experience

• Basic computer proficiency

Professional Summary Example

A dedicated and customer-focused Cashier with experience in retail environments, delivering exceptional customer service while accurately processing financial transactions. Skilled in operating point-of-sale systems, handling cash and electronic payments, processing refunds and exchanges, and maintaining accurate till balances. Demonstrates excellent communication skills, strong numerical ability, and a commitment to ensuring every customer receives professional and efficient service. Experienced in managing loyalty programmes, resolving customer queries, and supporting daily retail operations in accordance with company policies and procedures.

Possesses a strong work ethic, exceptional attention to detail, and the ability to perform effectively in fast-paced retail environments. Adept at maintaining accuracy under pressure, safeguarding company assets, and ensuring compliance with cash-handling and security procedures. Recognised for professionalism, reliability, problem-solving abilities, and a customer-centric approach that contributes to positive shopping experiences and long-term customer loyalty. Committed to supporting business objectives through efficiency, accountability, and outstanding service delivery.

How to Apply

Interested candidates should submit a detailed and updated CV highlighting their cashier experience, customer service skills, retail background, and cash-handling expertise. Applicants are encouraged to clearly demonstrate their ability to process transactions accurately, manage customer interactions professionally, and contribute positively to a retail environment.

Applications should be submitted through the official Dis-Chem careers platform before the closing date of 04 June 2026. Candidates should ensure all personal details, qualifications, work experience, and relevant achievements are accurately reflected in their application documents to maximise their chances of being shortlisted.

ATS CV Tips

Applicants should optimise their CVs by incorporating relevant retail, cashier, and customer service keywords that Applicant Tracking Systems (ATS) commonly scan for.

Recommended ATS Keywords

• Cashier

• Retail Cashier

• Point of Sale

• POS Systems

• Customer Service

• Cash Handling

• Till Operations

• Payment Processing

• Retail Operations

• Customer Relations

• Loyalty Programmes

• Refund Processing

• Cash Reconciliation

• Sales Transactions

• Retail Environment

• Store Operations

• Microsoft Office

• Customer Support

• Transaction Accuracy

• Fraud Prevention

• Cash Flow Management

• Communication Skills

• Time Management

• Problem Solving

• Retail Customer Experience

CV Optimisation Tips

• Include cashier experience prominently in your employment history.

• Mention specific point-of-sale systems used.

• Highlight experience handling cash, card, and electronic payments.

• Demonstrate customer service achievements.

• Include examples of accuracy and attention to detail.

• Mention loyalty programme administration experience.

• Use retail and cashier-related keywords throughout your CV.

• Quantify achievements where possible.

• Ensure dates and employment history are clearly listed.

• Proofread thoroughly before submission.