Overview:
Discovery, one of South Africa’s most innovative and forward-thinking health insurance providers, is currently offering a Long-Term Insurance Learnership under its Central Services unit. This is a structured, full-time programme targeted at youth between the ages of 18 and 25 who are passionate about entering the financial services sector. The successful candidates will undergo a combination of academic learning and workplace training, resulting in a nationally recognised FETC NQF Level 4 qualification in Long-Term Insurance.
This learnership is ideal for recent matriculants or individuals with partially completed tertiary studies, especially those looking for a real-world gateway into a dynamic, fast-paced career. The programme spans across Discovery’s core services such as medical aid client servicing, claims management, and new business administration, offering a comprehensive understanding of health insurance operations. It is particularly suitable for individuals who are passionate about customer service, thrive in high-pressure environments, and possess a proactive, detail-oriented mindset.
Participants will not only gain practical industry experience but will also benefit from mentorship, guided development, and the chance to be part of one of South Africa’s most respected employers. Discovery fosters an inclusive and empowering work environment and encourages applications from people with disabilities.
Minimum Requirements:
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South African citizen aged 18–25
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Matric certificate essential
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English (Minimum Level 4 / 50%)
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Mathematics (Level 4 / 50%) or Maths Literacy (Level 5 / 60%)
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Second language (Minimum Level 4 / 50%)
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Not enrolled in post-Matric studies or formal employment
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No prior learnership completion
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Basic computer literacy (MS Excel, MS Outlook)
Key Competencies and Skills:
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Innovative and critical thinker
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Exceptional problem-solving abilities
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Strong attention to detail and quality
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Effective time management and organisational skills
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Adaptability and resilience under pressure
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Excellent interpersonal and team collaboration skills
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Clear verbal and written communication
Responsibilities:
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Participate in structured classroom learning
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Engage in on-the-job training across customer service, claims, and administration
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Accurately process client queries and documentation
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Apply learned knowledge in real-time client servicing environments
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Maintain professional conduct and confidentiality
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Adhere to all Discovery and regulatory compliance standards
Important Notes:
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This is a fixed-term learnership and not a permanent job offer
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Applicants must not be currently studying or employed
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Discovery is an Equal Opportunity Employer and welcomes candidates with disabilities
✅ Professional CV Summary (For Applicant Use)
As a motivated and goal-oriented individual with a strong interest in the financial services industry, I bring a keen attention to detail, a dedication to customer service excellence, and a deep desire to grow within the healthcare and insurance sector. My academic background includes a completed Grade 12 with solid results in English, Mathematics (or Maths Literacy), and a second language—each of which has equipped me with a strong foundation in communication, analytical thinking, and administrative accuracy. I am proficient in Microsoft Office tools, especially MS Excel and Outlook, which are vital for data management and professional correspondence. I am currently not enrolled in any post-secondary education or employment and am fully committed to completing a full-time learnership programme.
My professional interests are aligned with the values of Discovery, and I am confident in my ability to thrive in a customer-facing, fast-paced environment. I possess the interpersonal and collaborative abilities needed to engage effectively with both clients and colleagues. I am service-driven, consistently eager to solve problems, learn from challenges, and contribute positively to team dynamics. I understand the importance of adaptability and professionalism in a workplace, particularly in a high-pressure service environment like healthcare insurance. Through this learnership, I aim to gain hands-on experience, build a strong professional foundation, and position myself for long-term growth in the insurance and financial services industries.
How to Apply:
Visit Discovery’s official careers page to submit your application. Ensure your CV and qualifications meet the listed criteria.
